Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our Website and Services:

a) Personal Information : This includes any information relating to an identified or identifiable natural person such as your name, email address, phone number, and billing address, which falls under the definition of personal data as per Section 2 of the Data Protection and Privacy Act 2019​

b) Course Information : This includes information about the courses you enroll in, your progress in those courses, and your performance on assessments.

c) Usage Data : This includes information about how you use our Website and Services, such as the pages you visit, the features you use, and the time you spend on the Website.

d) Device Information : This includes information about the device you use to access the Website and Services, such as your device type, operating system, browser type, and IP address.

 

2. How We Collect Information?

We collect information from you in a variety of ways, including:

a) When you create an account : We collect your name, email address, and other personal information when you create an account on our Website.

b) When you enroll in a course : We collect your name, email address, and billing information (Unless the course is under the free based category) when you enroll in a course.

c) When you use our Website : We collect usage data about your activity on the Website through cookies and other tracking technologies.

d) From third-party sources : We may collect information about you from third-party sources, such as social media platforms, if you give your consent.

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3. How We Use Your Information?

We use the information we collect to:

a) Provide, operate, and maintain our Website and Services.

b) Process your course enrollments and payments.

c) Send you important information about your courses, such as updates and reminders.

d) Communicate with you about our products and services, including special offers and promotions.

e) Analyze how you use our Website and Services to improve them.

f) Comply with applicable laws and regulations, including the provisions outlined in the Data Protection and Privacy Act 2019.

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4. Sharing Your Information:

We will not share your personal information with third parties without your consent, except in the following circumstances:

a) Service Providers : We may share your information with third-party service providers who help us operate our Website and Services, such as payment processors and email marketing providers. These service providers are obligated to use your information only to provide the services we have contracted for.

b) Legal Requirements : We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or protect our rights or the rights of others.

c) Business Transfers : In the event of a business transfer, such as a merger, acquisition, or bankruptcy, we may transfer your information to the new owner.

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5. Your Rights Under the Data Protection and Privacy Act 2019.

Under the Data Protection and Privacy Act 2019, you have certain rights regarding your personal data, including but not limited to:

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• The right to be informed about the collection and use of your personal data.

• The right to access your personal data.

• The right to rectify inaccurate personal data concerning you.

• The right to object to processing of your personal data.

• The right to erasure (right to be forgotten).

• The right to restrict processing.

• The right to data portability

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6. Your Choices

You have a number of choices regarding your information:

a) Access and Update Your Information : You can access and update your personal information through your account settings.

b) Unsubscribe from Marketing Communications : You can unsubscribe from our marketing communications by clicking on the unsubscribe link in any email you receive from us.

 

7. Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

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8. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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9. Children's Privacy

Our Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.

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11. Contact Us

If you have any questions about this Privacy Policy, please contact us.

This Privacy Policy is intended to comply with the Data Protection and Privacy Act of Uganda, 2019, which applies to the collection, processing, holding, or using of personal data within Uganda and to data collected outside Uganda relating to Ugandan citizens

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By using our Website and Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.